Pearl Jewelry Repair Process

Mail Your Gems to Us - Jewelry Repair - The Pearl Girls
1

Mail Your Jewelry to The Pearl Girls

So, first, you need to get your pearls or beaded jewelry to us for jewelry repair. Hundreds of people trust us to receive their jewelry for repair each month!

Mail Pearls Directly

548 Hawthorne Ave. Athens, GA 30606

Order a Jewelry Return Kit

Order Return Kit

We will mail you a box, packaging materials, a form and a return shipping label. That will save you a trip to the post office!

The Pearl Girls Packing and Shipping - Repair Pearls - Jewelry Repair -New Pearl Jewelry
2

The Pearl Girls Receive Your Jewelry

Count, Document and Photograph

When your jewelry arrives, we open your package and we document exactly what you have sent us on our intake form. We also count your beads and pearls and we photograph all your jewelry.

Provide estimate for repair, if you desire

The Pearl Girls Jewelry Repair Department
3

The Pearl Girls Repair Your Jewelry

Our Head of Production locks up your jewelry in preparation for our repair staff. When the designated repair person comes in, she chooses your repair, completes your repair, recounts the number of beads or pearls, photographs your piece and then locks it back up.
We Love Pearls and Jewelry Repair The Pearl Girls Athens GA
4

Pay and Return

Pay for Repair

Our office manager pulls your jewelry, calls or emails you for payment.

We Return Your Pearls

After you pay, we package your jewelry in its original packaging and mail it back to you, making sure it is insured to your specification.

We aim to complete your jewelry repair within two weeks. If our work involves alot of communication back and forth or the purchase of additional supplies, this may extend the time it takes us to complete your repair. Also, we do require payment before we mail the jewelry back to you! Unpaid jewelry left at The Pearl Girls for over one year is considered abandoned.

Pearl Jewelry Repair Services

Pearl Earring Repair

Yes! We can remove pearls from earrings and rings and replace them. We use a special epoxy remover which works best on real pearls and higher quality metals.

We love redesigning earring to suit your style. Look over the designs we make in new jewelry or email us a photo of what you want created!

We sure can!

The good news is this is an easy fix! If you purchased your earrings from The Pearl Girls, we will fix it for free. If you bought your earrings elsewhere, we can reattach your pearls to the post for $10. Did you lose your pearl? We can replace it!

You sure can! We sell just one earring for half of the cost of a pair! We recommend sending the earring to us so we can perfectly match your pair!

Pearl Necklace Repair

Big Love Pearl Necklace by The Pearl Girls

Is your necklace too long? We can easily remove pearls and reknot the necklace. We can also create a bracelet, earrings or a single pearl necklace with your extra pearls or simply return them to you!

Yes, we keep an inventory of both vintage and new pearls. If we can match your pearls, we can lengthen your necklace!

Yes! We can create any design you wish!

Absolutely! You will just need to purchase (or send us!) two single strand clasps. We cannot use a double strand clasp on a single strand necklace. But, creating two necklaces is easy! We will have to reknot or restring both of them.

Maybe! Feel free to send us a picture. Also, if you mail it directly to us we can work our magic and see if we can recreate your design. We love projects! All design work is billed at $25 per hour.

Pearl Ring Repair

Wire Wrap Pearl Ring - The Pearl Girls

It happens! If you have an akoya pearl ring, over time the pearl nacre can rub off an expose the mother of pearl bead at the center of the pearl. Send your ring to us! We can replace that pearl and make your ring look as good as new!

It does not matter if you bought your ring from another company, if you lost your pearl, we can replace it! Replacement pearls start at $20.

Pearl Bracelet Repair

Triple Strand Pearl bracelet - three strand pearl bracelet on model - the pearl girls

Yes, we keep an inventory of both vintage and new pearls. If we can match your pearls, we can lengthen your bracelet!

We can easily remove pearls and reknot your bracelet. We can also create earrings or a single pearl necklace with your extra pearls, or simply return them to you!

Absolutely! You will just need to purchase (or send us!) two single strand clasps. We cannot use a double strand clasp on a single strand bracelet. But, creating two bracelets is easy! We will have to reknot or restring them.

Maybe! Feel free to send us a picture. Also, if you mail it directly to us we can work our magic and see if we can recreate your design. We love projects! All design work is billed at $25 per hour.

Miscellaneous Pearl Repair

Reknotting and cleaning your pearls can incredibly improve the look of your pearls. However, we cannot change the actual surface quality of your pearls.

Do you have imitation pearls that are peeling or spotted? Unfortunately, we cannot put a new layer of pearly material on your beads.

Cleaning pearls greatly improves the look and feel of your pearls. We can clean your pearls for $12 a strand.

We can easily change your clasp! Depending upon how your necklace or bracelet was crafted, we may or may not have to restring or reknot your piece when we change the clasp. See our clasps here!

Yes, we can restring or reknot any beaded jewelry!

Yes, we can drill your pearls for $6 per pearl.

Yes, we love re-inventing or re-designing your pearls! All design work is billed at $25 per hour

Non-Pearl Jewelry Repair

gold-chains-margarita-shipwreck-pearls-and-gold

Jade, amber, jet, glass and more… we can repair any beaded, strung or knotted necklace!

Yes! We can repair all beaded jewelry! We do not set stones or solder metals.

Yes, we can restring or reknot any beaded jewelry!

Jewelry Repair Pricing

Our jewelry restringing service is currently on sale for just $3 per inch for pearls or beads 7mm or larger!

For Example:
7mm, 18″ necklace will cost $54 plus an $8 silk fee, $10 handling fee and any applicable taxes and shipping.

Each repair service includes an $8 silk fee, $10 handling fees, applicable taxes and shipping. Any additional design work, labor, extra communication, assessment, etc. is billed at $25 an hour in increments of 15 minutes.

We can provide a price estimate via phone or email once you have mailed your pearls and we have reviewed  your input form.