Twist Crystal Clasp

RETURNS AND EXCHANGES

There are a few important things to keep in mind when returning a product you purchased. All jewelry pieces (except special orders) are returnable for a full refund or exchange up to 30 days after the original date of purchase.

• You have 30 days to return an item from the date you received it.
• Refunds are not given for shipping charges.
• After the 30 day period, The Pearl Girls jewelry is not returnable.

Return your item back to The Pearl Girls

The Pearl Girls, 548 Hawthorne Ave, Athens, GA 30606, USA

Guarantee

• The Pearl Girls jewelry is packaged in a complementary organza pouch or box
• The Pearl girls jewelry includes a Certificate of Authenticity

The Pearl Girls offer a guarantee on the workmanship of our jewelry. If there are defects in the jewelry beyond normal wear and tear, simply return the items along with your receipt of purchase for a free repair or replacement. To read more about Our Guarantee, click here.

SHIPPING

Since we custom create your jewelry for you, please allow up to a week to ship your jewelry.

• The Pearl Girls jewelry is packaged in a complementary organza pouch for items under $50 and in a box for items over $50
• The Pearl girls jewelry includes a Certificate of Authenticity
• We ship during business hours Monday through Fridayv
• The jewelry is mailed by First Class Mail which costs $5 per shipment and arrives in 2 to 4 business days.
• Express Mail items will arrive in 1-2 business day and cost $20 per shipment.
• International shipment will be shipped through the U.S. Post Office and most packages arrive between 5 to 10 business days.

For more information, view our full Shipping and Returns information.