A Pearl Jewelry Repair Service – Jewelry Return Kit

Do you need to fix your pearls? Whether your pearls are broken, need a new clasp or are just plain dirty, we can take care of it for you! We fix all beaded jewelry! Order a Jewelry Return Kit today or shipping label today! Or simply mail your jewelry to us! There is no obligation to use our service! More info below….

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Description

Fix Your Jewelry!

The Pearl Girls Jewelry Repair Service - by The Pearl GirlsThe Pearl Girls ® are thrilled that women far and wide are trusting us with their pearl jewelry repair service. We love pearls and we are so happy to string or knot your pearls for you. Broken pearl strand? We will fix it! Broken clasp? We have got you covered! Also, if you have a piece that needs to be lengthened, we can add pearls to your pearl necklace or pearl bracelet. We can turn strands into bracelets and bracelets into strands. Your options are limitless! One woman sent us a three strand necklace and we created three different strands for her granddaughters!

Who Are We?

We are The Pearl Girls! The Pearl Girls is a cultured pearl jewelry company located in Athens, GA. We started working with pearls in 2006, making all of our jewelry overseas. However, we soon transitioned production to the U.S.A to offer jobs to women here in our community. Because we are skilled pearl knotters, creating all of The Pearl Girls jewelry, we quickly realized that there was a big need for quality pearl knotting and repair. So, we launched The Pearl Girls pearl jewelry repair service.

We Work With More than Pearls!

However, we are not just a pearl jewelry repair service! We soon realized that many customers needed repair of other jewelry mediums, not just pearls! Glass beads, jet, jade and turquoise… we work with all different kinds of beaded jewelry. Do you have a sack of pearls or beads you just don’t know what to do with? Send them to us! For only a $20 per hour design fee we can create something wonderful for you!

And remember, your jewelry does not have to be from The Pearl Girls! We repair all different kinds and brands of jewelry!

Oh, The Stories!

One customer had a glass bead necklace that her daughter broke when she was 5 years old. And her daughter is now 35! All those beautiful gems that are lifeless in your jewelry box… send them to us! We will make them beautiful and wearable again!

Add Pearls

Finally, think about your rings and pins! We can add missing pearls or replace the pearls you have! We have an inventory of antique and new pearls of all different qualities that we can easily work with. And we don’t care if these are your fanciest pearls or your imitation pearls from your great grandmother… we treat every piece of jewelry with the tender loving care you expect. All of your gems are precious to us!

The Plan

How are you going to get your gems to us? Here are your options: Come see us at our store, mail your gems to us, or order A Jewelry Return Kit.

If you want to come by or mail your gems directly to us, our physical address, storefront and repair department are all located in a beautiful cottage in Athens, GA. Our address is The Pearl Girls, 548 Hawthorne Ave, Athens, GA 30606.

If you order a Jewelry Return Kit, this is our fancy way of saying we are going to mail you an empty box with bubble wrap and a return mailing label. We will also send you a little paperwork to sign telling us about your jewelry and what you want. Put your jewelry in the box and mail it back to us (feel free to put multiple pieces in one box!). The package is weighed up to 12oz which covers most shipments. If your jewelry weighs more than 12oz or if you have multiple heavy items, let us know and we will adjust the weight accordingly!

When Your Jewelry Arrives

We will track your package and, when it arrives, we will call or email you and let you know! We will also give you an estimate on your repair.

No matter how you get your pearls or beaded jewelry to us, we keep your pearls locked up, safe and sound, until our amazing pearl knotters are ready to work on them. Depending on the time of year, this can take between one day and two weeks. We will finish our work, call you for payment and then send them back to you. Due to shipping and packaging supplies, this kit will cost you $9.99 plus $4.99 shipping.

Another Option

Do you have your own packaging material? Awesome! We can email you a shipping label! All you have to do is package your jewelry, put the label on the box and mail it to us! Again, we will track it to us and keep your pearls locked up, safe and sound, until our amazing pearl knotters are ready to work on them. Due to shipping and administrative costs, this label will cost you $7.99 plus $4.99 shipping.

Mail Your Gems to Us

Mail Your Gems to Us - The Pearl GirlsAgain, you can also utilize The Pearl Girls Jewelry Repair Service by mailing those pearls directly to us using your own preferred shipping method! This will simply cost whatever it costs on your end! This option is necessary if you live outside of the U.S. We work with international clients all the time so we are happy to receive your jewelry! We, unfortunately, cannot send a USPS label overseas.

Our mailing address is:

The Pearl Girls

548 Hawthorne Ave

Athens, GA 30606

Investment

How much is your investment? For pearls or beads sized 6mm and larger, the investment is $3 per inch. Do you have an 18 inch, 7mm necklace? That will only cost you $54 plus $10 handing fee and $8 for silk. ** Please know that when we measure jewelry, we measure the entire length including the clasp**

What about a sweet baby necklace or more petite pearls? For pearls sized 5mm or smaller, we charge $0.75 per knots. So, to know the cost simply count the knots and multiply by 75 cents. Plus $10 handing fee and $8 for silk.

No idea how big your beads are? No problem! We can give you a quote before we start working on them!

No Knots?

If your necklace does not have knots and you just want us to restring your necklace without knots, the service will cost you $1.50 per inch. Again, all packages (with up to 3 jobs) cost $10 for handing and each variety of silk we use is $8 per pack. Sometimes we can use the same pack of silk for multiple jobs, depending on the size of the holes!

Clasps, Drilling and More

Please know we can also change clasps, add pearls, remove beads and more. We LOVE being creative so don’t be afraid to ask for what you want!

Finally, if your pearls need to be drilled or redrilled, please know we charge $6 per pearl for that service.

And are your pearls dirty? We can clean them too for a flat rate of $9! **if they are excessively dirty, we may REQUIRE a cleaning **

If you need your job rushed, we charge a $20 rush fee.

Smooth and Easy

It is so easy! And we are so proud that you are trusting us with your most precious gems. We know that pearls are worth more than their appraised value and we promise to honor and care for your pearls, and the memories they hold, until we return them to you.

And don’t forget… we do not just repair pearls! Our pearl jewelry repair service covers all beaded jewelry! We have worked with coral, jade, imitation pearls and all types of beads.

Any questions? Please get in touch. Also, please know that by ordering our Jewelry Return Kit you are agreeing to our Terms and Conditions. Also, coupon codes do not apply to our pearl knotting service. Thank you for understanding! We promise to keep your pearls safe and treat them with the love and care they deserve! Thanks!

Want to Knot More?

We know that sending your gems off to a company you found on the internet is a big deal! So, please, read up on us! We have great reviews on Google, Facebook and our website.

10 Things To Know Before You Restring Your Pearls

Want to know more about us? The Pearl Girls is a woman-owned jewelry company based in Athens, GA. Founder India Rows travels the world sourcing beautiful gems and bringing them back to our homebase to create The Pearl Girls™ jewelry designs. Because we have a staff trained in working with pearls, we naturally moved into the reknot and repair department to fill an international need for high quality pearl and jewelry repair. Besides The Pearl Girls ® repair department, The Pearl Girls™ sells their new jewelry designs online and at their shop in Athens. We supply wholesalers and catalogs with our pearls. India also takes other on her pearl traveling expeditions. Join her on her next exotic international pearl adventure!

Thank You from The Pearl Girls - Pearl Jewelry and Jewelry Repairs

 

** The jewelry industry suggest restringing/ reknotting pearls every year. If you wear your pearls often, this might be

 

 

necessary! It you do not wear your pearls often, sometimes you can go years before restringing them again! ** Our service does guarantee the pearls for a year!

*** The Pearl Girls Reknot and Restringing service is non-refundable! ***

About The Pearl Girls

About India

Thanks for ordering our Pearl Jewelry Repair Service!

Additional information

Jewelry Repair

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Reviews

  1. Mary

    My pearls just arrived! Whew! They are beautiful, thank you very much! I am absolutely happy! Thank you for such wonderful quality and customer service!

  2. Claire K

    I was hesitant to send my favorite pearls off in the mail, but ThePearlGirls made it easy. Off they went, and they were expertly restrung and a new gleaming gold clasp added. The pearls look better than they ever have, and I am so pleased with the beautiful work done.

    I had called around to jewelry stores in my area, where I suspect they would have had to send my pearls off in the mail as well. The cost at PearlGirls was much more reasonable – about a third of the cost that I was quoted by local jewelers.

    I am so very pleased with the wonderful job done and how closely India and her colleagues kept me in the loop. India responded within the hour when I emailed her a question.

    I will undoubtedly be sending more pearls their way, and my daughter is planning to do the same.

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RETURNS AND EXCHANGES

There are a few important things to keep in mind when returning a product you purchased. All jewelry pieces (except special orders) are returnable for a full refund or exchange up to 30 days after the original date of purchase.

  • You have 30 days to return an item from the date you received it.
  • Refunds are not given for shipping charges.
  • After the 30 day period, The Pearl Girls jewelry is not returnable.

Return your item back to The Pearl Girls

The Pearl Girls, 548 Hawthorne Ave, Athens, GA 30606, USA

Guarantee

  • The Pearl Girls jewelry is packaged in a complementary organza pouch or box
  • The Pearl girls jewelry includes a Certificate of Authenticity

The Pearl Girls offer a guarantee on the workmanship of our jewelry. If there are defects in the jewelry beyond normal wear and tear, simply return the items along with your receipt of purchase for a free repair or replacement. To read more about Our Guarantee, click here.

SHIPPING

Since we custom create your jewelry for you, please allow up to a week to ship your jewelry.

  • The Pearl Girls jewelry is packaged in a complementary organza pouch for items under $50 and in a box for items over $50
  • The Pearl girls jewelry includes a Certificate of Authenticity
  • We ship during business hours Monday through Fridayv
  • The jewelry is mailed by First Class Mail which costs $5 per shipment and arrives in 2 to 4 business days.
  • Express Mail items will arrive in 1-2 business day and cost $20 per shipment.
  • International shipment will be shipped through the U.S. Post Office and most packages arrive between 5 to 10 business days.

For more information, view our full Shipping and Returns information.